Essentials of Supervision and Management (ESM) Series:
The ESM series is a program of study consisting of nine eLearning modules and two instructor-led trainings. The series is intended for those new to supervision and management, those aspiring to supervision and management, and for supervisors and managers who wish to review foundational skills and enhance their professional growth and development. Courses included in the series cover key supervisory/managerial topics such as transitioning from peer to manager, managing a team, delegating work, holding productive meetings, motivating employees, giving feedback, handling conflict, promoting diversity and avoiding bias, and performance management. The series will provide each learner with knowledge, skills, and opportunities to practice their application through scenarios and discussion. Following completion of the final course and assessment, each learner will receive a certificate of completion of the Essentials of Supervision and Management series. The courses may also be taken separately without completing the series. Please go to the ELM system to register for courses in the series.
Please note: Completion of Managing Employee Performance (MEP) is a required prerequisite to enrolling in any other instructor-led manager/supervisor-level class. The ELM system will not permit enrollment in other classes for managers/supervisors if you do not have an MEP completion on record dated Sept. 2019 or later.
Strategies for Positive Management (SoNM-1632)
Strategies for Positive Management (SPM) addresses common issues in supervision from an approach of using positive strategies to guide your employees toward growth and success. The course is highly interactive and discussion-based, and is intended to benefit both new and experienced supervisors and managers. It includes sections on motivation and engagement, positive coaching and feedback, and handling common challenges such as time management and effectively managing supervisor/supervisee relationships.
Handling Conflict and Difficult Conversations (SoNM-1687)
This class will use scenarios and breakout groups to help managers and supervisors recognize early indicators of conflict, and use strategies to soften or diminish negative responses in difficult conversations.
Leading a Workplace Culture of Civility (SoNM-1688)
Supervisors and managers will learn to recognize workplace incivility, its causes and effects; identify characteristics and benefits of a culture of civility; and use strategies to create and maintain a culture of civility.
Interpersonal Leadership Skills (SoNM-1693)
This course explores the essential skills that leaders need to relate well with others in the workplace. Key skill areas in communication, motivating others, and applying concepts such as emotional intelligence are explored. Ideas for strengthening these skills are outlined so that leadership capacity can be increased. Six defined styles of leadership are identified, with practical, relatable examples from everyday work experiences. Small group breakout sessions allow learners to gain hands-on practice in selecting the best leadership style for given situations.
Hiring the Best Candidate for the Job (SoNM-1689)
This course is designed to help managers make informed and strategic decisions during the recruitment and selection process, including evaluating the needs of the position before advertising; writing a clear, thorough job posting that will attract top talent; applying best practices to review applicants; writing well-designed, informative interview questions; making the final selection; and crafting the job offer that will land the best person to join your team.
The following courses are provided by the Labor Relations Division
Living in a Union Environment (SoNM-1651)
This training course was developed to help understand collective bargaining agreements (CBA). This course covers the grievance and arbitration process, pre-disciplinary investigation meetings, performance appraisals, performance development plans, as well interpretation of language and better understanding of processes and problem solving techniques.
Workplace Investigations (SoNM-1652)
Most human resource professionals will need to conduct at least one workplace investigation during the course of their careers. The goal of this training is to provide tools to conduct workplace investigations utilizing methods applied by experienced workplace investigators. The State Personnel Office believes the objective of a good workplace investigation is to improve the factual bases of decision–making. The information provided in this course promotes conducting quality, prompt and fair investigations.
These courses are for New Mexico State Government Employees ONLY. Classes are offered free of charge. Seating is limited, so please register early to reserve your place. You will receive a confirmation of your registration.
If you are an individual with a disability who is in need of an accommodation to participate in the class, please email Personnel.Training@state.nm.us.