Strategies for Positive Management (SPM) addresses common issues in supervision from an approach of using positive strategies to guide your employees toward growth and success. The course is highly interactive and discussion-based, and is intended to benefit both new and experienced supervisors and managers. It includes sections on motivation and engagement, positive coaching and feedback, and handling common challenges such as time management and effectively managing supervisor/supervisee relationships.

Pursuant to the State-Tribal Collaboration Act: All state agency managers and employees who have ongoing communication with Indian nations, tribes or pueblos shall complete a training provided by the state personnel office with assistance from the Indian affairs department, which training supports: (1) the promotion of effective communication and collaboration between state agencies and Indian nations, tribes or pueblos; (2) the development of positive state-tribal government-to-government relations; and (3) cultural competency in providing effective services to American Indians or Alaska Natives.

In this training, participants will develop a better understanding of how to engage and collaborate with Native communities in New Mexico. Participants will learn the omitted history of Native Nations in this country and its impact, as well as best practices of New Mexico Tribes and Pueblos. Through the duration of the course, participants will engage in interactive exercises to grow their awareness and knowledge of what it means to work more collaboratively with Native Peoples.

This training helps learners identify their own preferred communication style, and to recognize styles preferred by others, strengthening communication skills.

This class will use scenarios and breakout groups to help managers and supervisors recognize early indicators of conflict, and use strategies to soften or diminish negative responses in difficult conversations.

Supervisors and managers will learn to recognize workplace incivility, its causes and effects; identify characteristics and benefits of a culture of civility; and use strategies to create and maintain a culture of civility.

This course is designed to help managers make informed and strategic decisions during the recruitment and selection process, including evaluating the needs of the position before advertising; writing a clear, thorough job posting that will attract top talent; applying best practices to review applicants; writing well-designed, informative interview questions; making the final selection; and crafting the job offer that will land the best person to join your team.

This course explores the essential skills that leaders need to relate well with others in the workplace. Key skill areas in communication, motivating others, and applying concepts such as emotional intelligence are explored. Ideas for strengthening these skills are outlined so that leadership capacity can be increased. Six defined styles of leadership are identified, with practical, relatable examples from everyday work experiences. Small group breakout sessions allow learners to gain hands-on practice in selecting the best leadership style for given situations.

This class will assist agency HR in partnering with the State Personnel Office to accomplish their organizational and personnel goals and comply with State Personnel Board Rules. The training is recommended for those who are newer to HR in State government, but all State HR are very welcome to attend. (HR personnel only)

This course will assist State Human Resources (HR) professionals with understanding employee discipline processes, the sources of authority that guide them, and how to assist managers with applying procedures and issuing discipline correctly. (HR personnel only)

This is the capstone course for the Essentials of Supervision and Management (ESM) program. All ten eLearning modules and the instructor-led “Managing Employee Performance” course must be completed before enrolling in this capstone course. This highly-interactive course provides opportunities to apply and practice the skills and knowledge from the eLearning modules through discussion and activities.

This training will assist agencies in compliance with Rules, guidelines, and procedures concerning Retention, Archiving, and Transfer of Personnel Files.  (For HR and agency Records Liaison Officers only)

This is the instructor-facilitated, capstone course for the Communication and Conflict Resolution Skills (CCR) Series. All six eLearning courses in this series must be completed before you can enroll in this capstone course. This highly-interactive course provides an opportunity to practice and apply the knowledge and skills from the eLearning modules.

This is the final, instructor-facilitated course in the Customer Service Excellence (CSE) Series. This course provides discussion and practice of what you’ve learned. All 6 eLearning courses must be completed before enrolling in this capstone course.