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May 2, 2024 @ 8:30 am – 12:00 pm

This class will be split into two half-days: May 1 and May 2, 8:30 AM – 12 noon both days. You must attend both sessions.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1720-26

This is the capstone course for the Essentials of Supervision and Management (ESM) program that covers key supervisory and managerial competencies. All ten eLearning modules and the instructor-led “Managing Employee Performance” course must be completed before enrolling in this capstone course. This class is a highly interactive opportunity to review, apply, and practice the learning from the eLearning modules through discussion, role-play, and small-group breakouts to work on scenarios.  Following completion of this course, participants will receive a Essentials of Supervision and Management program completion certificate.

Please note: You must complete the following ESM program coursesprior to enrolling in this course:

Stepping Up: A Guide for New Managers and Supervisors SoNM-1702
Introduction to Managing a Team SoNM-1704
Holding Productive Meetings SoNM-1705
Succeeding at Delegation SoNM-1706
Motivating Your Team SoNM-1708
Giving Employee Feedback SoNM-1709
Conducting Effective Job Interviews SoNM-1717
Promoting Diversity and Avoiding Bias SoNM-1710
Managing Employee Conflict SoNM-1712
Creating Success through Performance Management SoNM-1711
Conducting Performance Evaluations (2-part, hybrid course) SoNM-1914 and -1915

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel Office training, please email

Links: Register on ELM