Application Guide

• How do I check the status of my application?
• What does the status of my application mean?
• How do I change my submitted application?
• How are candidates ranked?
• How does military preference work?
• Why was I not selected?

• Who should I contact about my question regarding an application?

How do I create an account?

Visit https://careers.share.nm.gov/. Click the three stacked dots in the upper right hand corner. Click New User. Fill out the form and click Register. Please note: if you are current State of New Mexico employee, you must apply for jobs using your SHARE HCM account.

I’m a former State of New Mexico employee. Why can’t I access my old careers account?

If you are not a current employee, you must use the external applicant gateway. If the last time you applied externally was prior to 2019, you may need to create a new account as our system has since changed.

I can’t sign in. How do I recover my username and/or password?

External applicants: From the sign in page, click on “Forgot Your Password” and follow the prompts to reset your password. If resetting your password does not work, your username may be incorrect. To reset your username, follow the prompts. DO NOT create extra accounts if you cannot log in. If you are still having trouble after resetting both the username and password, please email Applicant Support at applicant.support@spo.nm.gov. Please note: if the last time you logged in was prior to 2019, our application system has changed and you will need to create a new account.

Current employees: The State Personnel Office cannot reset employee passwords. You will need to reach out to your agency’s Human Resources department or submit a help ticket with DoIT.

Please make sure you are in the correct application system. External and internal applicants use different systems and therefore log in in different locations. 

Why do the Password and Confirm Password boxes fill-in with dots?

The Password and Confirm Password boxes disguise the password by making the password appear longer. This is a security feature and doesn’t reflect the length of the password you entered

How do I apply if I am an external applicant?

Apply at https://careers.share.nm.gov/.

How do I apply if I am a current State of New Mexico employee?

Log in to your SHARE HCM account at https://hcm.share.nm.gov/. Do not apply using an external account.

How do I know if I am qualified for a position? Do I have to meet the minimum qualifications to be considered?

All candidates must meet the minimum qualifications to be considered for a position. Carefully read the minimum qualifications to ensure you meet all requirements.

For positions that allow for a substitution of education or experience:
Associate degrees: 2 years, Bachelor’s degree: 4 years, Master’s degree: 6 years, PhD/JD: 8 years

Example:  Any combination of education and/or experience totaling 8 years may substitute for the required education and experience. The following combination of education and experience will qualify:

HS + 8 years of experience OR

AA + 6 years of experience OR

BA + 4 years of experience OR

MA + 2 years of experience OR

PhD or higher + 0 years of experience

What documents do I need to include?

Work Experience: You have the choice to either complete the work experience section of the application or upload a resume to your applicant profile. Prior to submitting your application, upload any attachments (resumes, transcripts, licenses, certificates etc.) to your profile (My Job Applications > My Attachments). Resumes must include the dates of employment (month and year) for each job and have details regarding your knowledge, skills and responsibilities.

Transcripts/Diplomas: Transcripts (official or unofficial) or Diplomas must include the institution’s name and what degree was earned. Transcripts from outside the United States must be assessed for U.S. equivalency by a current NACES educational credential evaluation service. This assessment documentation must by attached to the applicant’s application. For a list of current NACES members, please visit their website: https://www.naces.org/members

Professional Licenses: Information for any professional licenses held.

Military Documents: An electronic copy* (pdf or jpg file) of documentation required to claim Veteran’s or National Guard preference, if applicable.

How do I add my resume/cover letter/attachments?

Click the three stacked dots in the upper right hand corner. Click Careers. Click My Job Applications.

From this location, you can now add any attachments you would like to be added to ALL applications. When applying for a job, it will also give you the option to add additional documents that are specific to that position (such as cover letter).

Click Add Attachment > Select the Attachment Type > Title the attachment > Click My Device > Select the document you’d like to add > Click Upload > Click Done

SPO recommends you add your resume, transcripts, licenses, and Veteran documents here to ensure they are automatically added to all applications you submit, as these are documents you will need for every application. Repeat this process for any documents you’d like to add.

Please note: If you do not have a resume, you will be able to list your work experience in each individual application. If you upload a resume, it must include the dates of employment (Month & Year) and details of work experience & responsibilities. Recruiters use the description you provide of your previous work to verify you meet the minimum qualifications, not your previous job titles.

How do I edit or delete my resume/cover letter/attachments?

Click the three stacked dots in the upper right hand corner. Click Careers. Click My Job Applications.

You can change or delete attachments that that are on your profile (indicated by All under Job ID). You can not edit or delete attachments that were uploaded during the application process (indicated by numbers in the Job ID column). Click the arrow next to the document you’d like change or delete.

Click Use Different Attachment to change the document. Click Delete to delete this attachment.

Please note: If you change or delete a document, it will change or remove the document from all active postings.

How do I check the status of my application?

To view your submitted applications, click on the three stacked dots in the upper right hand corner and click “Careers”. Then click on “My Job Applications”.

What does the status of my application mean?

Applied: Your application has been received, but not looked at yet.

Screened: Your application has been manually put through the screening steps and points have been applied associated with how you answered the screening questions.

Route/Referred: You have been ranked as one of the top scoring candidates and HR has sent your application to the Hiring Manager for further review.

In Progress: You application is either in reviewed, interview, offer, or hold status.

Not Selected: Your application has not been selected.

How do I change my submitted application?

If you applied and want to make a change to your submitted application, withdraw your application first, then find the advertisement again and re-apply. Please ensure the position is currently being advertised prior to withdrawing your application. Once the posting has closed, you will not be able to re-apply. You cannot edit a submitted application.

How are candidates ranked?

As approved by the State Personnel Board, each classification is established with a minimum qualification threshold. The minimum qualifications reflect the minimum education and work experience recognized for an applicant to be eligible for the position being recruited.

Applicants will be asked questions during the application process to determine if they minimally qualify for a position. Applicants who meet the minimum qualifications will continue through the application process and will be ranked based on their responses to additional questions they respond to before submitting an application.

The Human Resource Representative confirms the qualifications of the candidates the hiring manager identifies to interview.  This process takes place in order to comply with statute which requires the establishment of employment lists for the certification of the highest standing candidates to the prospective employer.

How does military preference work?

The State of New Mexico recognizes that preference shall be granted to United States Veterans, Disabled Veterans, National Guardsmen or residents of the state in accordance with eligibility requirements in accordance with provisions of NMSA 1978, Section 10-9-13.2 – Veterans’ preference for veterans honorably discharged from the Armed Forces of the United States, and NMSA 1978, Section 20-4-9 – Veterans’ preference extended to current National Guardsmen. Preference points are applied to the application after document verification is completed.

To be entitled to preference, a United States Veteran must meet the eligibility requirements in accordance with the provisions of NMSA 1978, Section 10-9-13.2 – Veterans’ preference for veterans honorably discharged from the Armed Forces of the United States and NMSA 1978, Section 20-4-9 – Veterans’ preference extended to current National Guardsmen. This means that the veteran had:

• An honorable or general discharge from the United States Armed Forces.
• An honorable discharge with a service-connected disability from the United States Armed Forces.
• Currently serving in the National Guard.

When applying for New Mexico State government jobs, eligible veterans and/or National Guard members should respond to the statewide question. Applicants claiming preference must submit appropriate documentation with their application.

How is preference assessed and verified? If you are a United States Veteran or a current National Guard member, you will be granted 5 points, which will be added to your final passing numerical scores on applications after documentation verification.

If you are a United States Disabled Veteran, you will be granted an additional 5 points, which will be added to your final passing numerical scores on applications after documentation verification.

Veteran, Disabled Veteran and National Guard Documentation Requirements:

For appropriate preference points to be given, an applicant must provide for following documentation:

• Veterans and Disabled Veteran Documentation: You must provide a copy of your DD 214 Form (Long Form) and/or your Disability Determination letter (if applicable) of at time of application.
• National Guard Preference: You must provide an official statement from applicable branch of the Armed Forces showing you are a current member of the National Guard, or a NGB 22 Form at the time of application.

If you have any questions or require additional information regarding eligibility, please contact New Mexico State Personnel Office at (505) 476-7759 or via email at Applicant.Support@spo.nm.gov.

Why was I not selected?

Please email the contact person listed on the job posting for any questions regarding selection. Selection decisions are made by each individual agency; not by the State Personnel Office. You can find the contact person by going to “My Job Applications” and then clicking the Job Description. The contact information will be in the supplemental information section. 

Who should I contact with questions about my application?

Please email the contact person listed on the job posting for any questions regarding selection. Selection decisions are made by each individual agency; not by the State Personnel Office. You can find the contact person by going to “My Job Applications” and then clicking the Job Description. The contact information will be in the supplemental information section.

For technical questions only, please email applicant.support@spo.nm.gov.