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Handling Conflict and Difficult Conversations

When:
August 31, 2022 @ 9:00 am – 12:00 pm
2022-08-31T09:00:00-06:00
2022-08-31T12:00:00-06:00

CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform. Zoom link will be shared with enrolled employees.

Class Code: SoNM-1687-17

This class will use scenarios and breakout groups to help managers and supervisors recognize early indicators of conflict, and use strategies to soften or diminish negative responses in difficult conversations.

Please note: You must complete Managing Employee Performance (MEP) prior to enrolling in this class. The ELM system will not permit you to enroll in additional classes for managers/supervisors if you do not have an MEP completion on record dated Sept. 2019 or later.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Personnel.Training@state.nm.us.

Links: Register on ELM