Introduction to Conflict Management in the Workplace

Managers and Supervisors only

Every manager will, at one time or another, face challenging situations. This training has been created to help guide managers and supervisors through the Conflict Management facilitation process. The course is designed to help managers build trust, respect and relationships within the workplace by reinforcing skill sets for problem solving, communication and disagreement resolution​.

Hiring the Best Candidate for the Job

Managers and Supervisors only

Hiring a new employee is not an easy process, but it needs to be done from time to time.  This course will provide an understanding of the planning needed from the time an employee gives notice of resigning through hiring a replacement. Topics covered include:  developing a transition plan, advertising the position, reviewing resumes, developing interview questions and conducting the interview. SPO guidelines will be discussed as well as how to recognize potentially unlawful interview questions and how to conduct effective and legal reference checks.​

Introduction to Professional Writing  - For all employees

This is the introductory course to Professional Writing that will be offered through the State Personnel Office.  The class focuses on professional writing and its impact in the workplace.  It highlights grammar, parts of speech, structure, and types of writing, editing and proofreading.  ​

Training for a Harassment-Free Workplace - Manager/Supervisor version

Managers and Supervisors only

This is the manager version of Training for a Harassment-Free Workplace and provides managers and supervisors with information that will help them fulfill their responsibilities to maintain a work environment free of harassment and discrimination.  The course provides the manager on what to look for and how to respond to and provide a productive and harassment free workplace.

Workplace Ethics - For all employees

The course provides an understanding of the meaning of Ethics and how it applies to our everyday lives at home and work.  The class will give you tools to help determine if something is ethical, and if you should do something about it.  Managers and supervisors will learn how to share core values in ways that employees can personally understand and live the values themselves every day.  Workplace Ethics shows employees how a culture of integrity benefits everyone.​