CLASS SIZE LIMITED TO 30 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1915-71

As of Feb. 2024: this blended learning course replaces the former Managing Employee Performance (MEP) course that is required for all supervisors.

This course is mandatory upon appointment to supervision. This is a blended learning course, and both sections must be completed in order to receive credit for the course.

Completion of Part 1 (self-paced eLearning under course code SoNM-1914) is required in order to enroll in Part 2 (instructor-led, interactive course under course code SoNM-1915). Part 1 overviews requirements, evaluation cycles, and best practices. Part 2 provides practice setting goals, rating performance, and writing feedback comments.

Conducting Performance Evaluations (CPE) helps managers and supervisors learn to implement the Employee Evaluation Cycle, write goals that promote employee growth and development, and rate employee performance.  The Employee Evaluation process is more than a mandatory review of performance; it’s an opportunity for you to ensure the success of every member of your team and the mission you serve. The hybrid CPE course is intended to support you in that effort. New Mexico State Personnel Board rule 1.7.9.9 requires the CPE course within 90 days of appointment as a supervisor or manager and a refresher every three years. Registration required.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

This class will be split into two half-days: July 15 & 16, 8:30 AM – 12 noon both days. You must attend both sessions.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1720-46

This is the capstone course for the Essentials of Supervision and Management (ESM) program that covers key supervisory and managerial competencies. All ten eLearning modules and the hybrid “Conducting Performance Evaluations” course must be completed before enrolling in this capstone course. This class is a highly interactive opportunity to review, apply, and practice the learning from the eLearning modules through discussion, role-play, and small-group breakouts to work on scenarios.  Following completion of this course, participants will receive a Essentials of Supervision and Management program completion certificate.

Please note: You must complete the following ESM program courses prior to enrolling in this course:

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel Office training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

This class will be split into two half-days: July 15 & 16, 8:30 AM – 12 noon both days. You must attend both sessions.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1720-46

This is the capstone course for the Essentials of Supervision and Management (ESM) program that covers key supervisory and managerial competencies. All ten eLearning modules and the hybrid “Conducting Performance Evaluations” course must be completed before enrolling in this capstone course. This class is a highly interactive opportunity to review, apply, and practice the learning from the eLearning modules through discussion, role-play, and small-group breakouts to work on scenarios.  Following completion of this course, participants will receive a Essentials of Supervision and Management program completion certificate.

Please note: You must complete the following ESM program courses prior to enrolling in this course:

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel Office training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

Class Code: SoNM-1827-

Welcome to OLÉ: Ongoing Leadership Education!

July 17, 2025 session

This series of monthly learning sessions is intended to provide continuing professional development and support for State of New Mexico supervisors and managers (aspiring or current) through one-hour presentations and discussions of leadership topics designed to provide practical, applicable ideas and suggestions. The OLÉ series will take place on the third Thursday of each month at 10-11 AM over Zoom.

Calendar invite will be sent no later than one week in advance to those registered for session on ELM. Prior registration is not required to attend.

Questions? Contact us at Learning.Development@spo.nm.gov.

​If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-2065-7

This training will enable managers to utilize Performance Development Plans (PDPs) effectively to address underperformance, provide structured support, and enhance employee performance to drive individual and agency success. For supervisors and managers only.

Registration required.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-2060-17

This training will help improve the accuracy and effectiveness of the use of employee discipline at the State of New Mexico by increasing familiarity with procedures and requirements. Learn more about how to implement the disciplinary process accurately and appropriately, as well as to ensure that just cause for disciplinary action is established. For managers and supervisors only.

Registration required.  Course is for management only.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-2062-5=7

The goal of this training is to help managers and supervisors address employee job performance issues effectively to support them in improving their job performance. For managers and supervisors only.

Registration required.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-2021-19

For managers and supervisors of union employees. This training is intended to promote positive working relationships among management, employees, and unions at the State of New Mexico by increasing familiarity with rights and responsibilities under the Collective Bargaining Agreements (CBAs). The course helps managers and supervisors correctly interpret and apply union and management rights, recognize core articles of the CBAs and comply with all requirements, and implement best practices for maintaining positive working relationships. It is strongly recommended for all managers, supervisors, and human resource professionals who have bargaining unit employees.

Registration required.  Course is for supervisors and managers of union employees only.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 30 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1760-17

The Successful Communication Skills series is a program of study consisting of six eLearning modules and one instructor-led training. The training series will help State of New Mexico employees gain strategies to improve communication skills no matter what your career level.  You will learn and apply effective communication techniques and styles to handle any workplace conversation with confidence, from meeting new colleagues, to demonstrating your professional capabilities, to handling a difficult conversation or resolving a conflict.

The final, instructor-facilitated course – will provide you with opportunities to practice and apply skills through scenarios, role play, and small-group discussion.  Following completion of the final course, you will receive a certificate of completion of the Successful Communication Skills Series.

How do I get started?

You can view class listings and register directly using the Enterprise Learning Management (ELM) system at https://elm.share.nm.gov.  All six eLearning courses must be completed before enrolling in and completing the final course. Excluding the final course, the courses do not have to be taken in order, and may each be taken separately without completing the series. Learn more about training offered by the State Personnel Office on our website at: https://www.spo.state.nm.us/learning-development/ or email us with questions at learning.development@spo.nm.gov.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email learning.development@spo.nm.gov.

Links: Register on ELM

Customer Service Excellence (CSE) Program Workshop

Class code SoNM-1799-27

CLASS SIZE LIMITED TO 30 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Customer Service Excellence (CSE) Series Capstone Course

The final, instructor-facilitated course in the Customer Service Excellence (CSE) Series will provide you with opportunities to practice and apply skills learned in the prerequisite six eLearning courses through scenarios, role play, and small-group discussion.  Following completion of the final course, you will receive a certificate of completion of the Customer Service Excellence Series.

How do I get started?

Learn more about the CSE series at: https://www.spo.state.nm.us/training/cse/

You can view class listings and register directly using the Enterprise Learning Management (ELM) system at https://elm.share.nm.gov/.  All six eLearning courses must be completed before enrolling in and completing the final course. Excluding the final course, the courses do not have to be taken in order, and may each be taken separately without completing the series. Learn more about training offered by the State Personnel Office on our website at: https://www.spo.state.nm.us/learning-development/, or email us with questions at Learning.Development@spo.nm.gov.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Link to register: Register on ELM