Essentials of Supervision and Management (ESM) Program
The ESM series is a program of study consisting of ten eLearning modules and two instructor-led trainings. The series is intended for those new to supervision and management, those aspiring to supervision and management, and for supervisors and managers who wish to review foundational skills and enhance their professional growth and development. Courses included in the series cover key supervisory/managerial topics such as transitioning from peer to manager, managing a team, delegating work, holding productive meetings, motivating employees, giving feedback, handling conflict, interviewing job candidates, promoting diversity and avoiding bias, and performance management. The series will provide each learner with knowledge, skills, and opportunities to practice their application through scenarios and discussion. Following completion of the final course and assessment, each learner will receive a certificate of completion of the Essentials of Supervision and Management series. The courses may also be taken separately without completing the series. Please go to the ELM system to register for courses in the series.
ESM #1: Stepping Up: A Guide for New Managers (SoNM-1702)
This course will help you transition seamlessly from employee to manager. First, you’ll learn about your new responsibilities and key differences between employee and manager roles. You’ll then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you’ll examine a few common challenges new managers face and how to overcome them.
ESM #2: Introduction to Managing a Team (SoNM-1704)
In this course, you’ll learn tips to build an effective team, communicate better, and resolve common problems that naturally arise in a diverse group of people with their own interests.
ESM #3: Holding Productive Meetings (SoNM-1705)
This course provides a guide to effective meetings—from both the meeting facilitator’s and the participants’ perspectives.
ESM #4: Succeeding at Delegation (SoNM-1706)
In this course, you’ll learn why you should delegate, how to do it, how to select the right people for the job, and how to get out of the way so they can complete their assignments.
ESM #5: Motivating Your Team (SoNM-1708)
In this course, you’ll review types of motivation. You’ll also understand the unique forces that motivate individuals—and use that knowledge to everyone’s advantage.
ESM #6: Giving Employee Feedback (SoNM-1709)
Learn how to prepare for and effectively conduct a feedback meeting, what to do when an employee reacts poorly, and how to respond to common negative reactions to feedback.
ESM #7: How to Conduct an Effective Job Interview (SoNM-1717)
A good job interview empowers you to make smart hiring decisions. But a great job interview convinces top talent to work for your team. Learn to conduct exceptional job interviews—from preparation to follow-up—including your role as the interviewer, steps to prepare, asking strong interview questions, and creating a fair and positive interview experience for candidates.
ESM #8: Promoting Diversity and Avoiding Bias (SoNM-1710)
Learn about the value of diversity, equity, and inclusion, and discover how unconscious bias can negatively impact recruitment and retention of a diverse workforce.
ESM #9: Managing Employee Conflict (SoNM-1712)
Learn why conflict happens, common reactions to conflict, and how to turn workplace disagreements into opportunities for constructive dialogue, change, and new understanding.
ESM #10: Creating Success through Performance Management (SoNM-1711)
In this course, you’ll learn to give feedback effectively and continually. You’ll cover how to improve poor performance, challenge top performers, and meaningfully engage managers.
ESM #11: Managing Employee Performance (SoNM-1082)
Managing Employee Performance (MEP) helps managers and supervisors learn to implement the Employee Evaluation Cycle, write goals that promote employee growth and development, and rate employee performance. The Employee Evaluation process is more than a mandatory review of performance; it’s an opportunity for you to ensure the success of every member of your team and the mission you serve. The MEP course is intended to support you in that effort. New Mexico State Personnel Board rule 18.104.22.168 requires the Managing Employee Performance course within 90 days of appointment as a supervisor or manager, but attendance is encouraged for any manager or supervisor who might benefit from the course.
Please note: Completion of Managing Employee Performance (MEP) is a required prerequisite to enrolling in any other instructor-led manager/supervisor-level class. The ELM system will not permit enrollment in other classes for managers/supervisors if you do not have an MEP completion on record dated Sept. 2019 or later.
ESM #12: Essentials of Supervision and Management Series Capstone Course (SoNM-1720)
This is the capstone course for the Essentials of Supervision and Management (ESM) program. All ten eLearning modules and the instructor-led “Managing Employee Performance” course must be completed before enrolling in this capstone course. This highly-interactive course provides opportunities to apply and practice the skills and knowledge from the eLearning modules through discussion and activities.
These courses are for New Mexico State Government Employees ONLY. Classes are offered free of charge. Seating is limited, so please register early to reserve your place. You will receive a confirmation of your registration.
If you are an individual with a disability who is in need of an accommodation to participate in the class, please email Personnel.Training@spo.nm.gov.