CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1791-

For all levels of employees. Participants will learn to recognize workplace incivility, its causes and effects; identify characteristics and benefits of a culture of civility; and use strategies to create and maintain a culture of civility together as a team.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

Class Code: SoNM-2083-4

Supervisors and managers will learn to define motivation and engagement, recognize their importance, identify elements that factor into them, and foster them on their teams.

​If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email learning.development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-2071-

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email learning.development@spo.nm.gov.

Links: Register on ELM

This session of the Management Accelerator will take place over two full days, in-person, on January 26 & 27, 2026 in Santa Fe. Participants must attend both days.

The new Management Accelerator offers a powerful in-person experience designed to fast-track development for supervisors and managers. By bringing participants together face-to-face, the program fosters meaningful connections and valuable networking opportunities with peers across departments. Over just two days, attendees can complete several key courses essential for effective leadership, making it a highly efficient and impactful option for busy professionals. This immersive format not only accelerates learning but also strengthens collaboration and builds a stronger leadership community within the State of New Mexico.

Schedule for the Management Accelerator two-day program option:

Will include short morning and afternoon breaks as well as a 1-hour lunch break

In addition, participants will have opportunities to engage in collaborative activities, connect, and build their professional networks.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel Office training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 35 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-2021-

For managers and supervisors of union employees. This training is intended to promote positive working relationships among management, employees, and unions at the State of New Mexico by increasing familiarity with rights and responsibilities under the Collective Bargaining Agreements (CBAs). The course helps managers and supervisors correctly interpret and apply union and management rights, recognize core articles of the CBAs and comply with all requirements, and implement best practices for maintaining positive working relationships. It is strongly recommended for all managers, supervisors, and human resource professionals who have bargaining unit employees.

Registration required.  Course is for supervisors and managers of union employees only.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 30 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class will be held in person, in Santa Fe. specific location will be shared upon registration.

Class Code: SoNM-2082-

This course is mandatory within 90 days of entry into a supervisory position, with a required refresher every three years.

Conducting Performance Evaluations (CPE) helps managers and supervisors learn to implement the Employee Evaluation Cycle, write goals that promote employee growth and development, and rate employee performance.  The Employee Evaluation process is more than a mandatory review of performance; it’s an opportunity for you to ensure the success of every member of your team and the mission you serve. The hybrid CPE course is intended to support you in that effort. New Mexico State Personnel Board rule 1.7.9.9 requires the CPE course within 90 days of appointment as a supervisor or manager, but attendance is encouraged for any manager or supervisor who might benefit from the course. Registration required.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 30 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1760-18

The Successful Communication Skills series is a program of study consisting of six eLearning modules and one instructor-led training. The training series will help State of New Mexico employees gain strategies to improve communication skills no matter what your career level.  You will learn and apply effective communication techniques and styles to handle any workplace conversation with confidence, from meeting new colleagues, to demonstrating your professional capabilities, to handling a difficult conversation or resolving a conflict.

The final, instructor-facilitated course – will provide you with opportunities to practice and apply skills through scenarios, role play, and small-group discussion.  Following completion of the final course, you will receive a certificate of completion of the Successful Communication Skills Series.

How do I get started?

You can view class listings and register directly using the Enterprise Learning Management (ELM) system at https://elm.share.nm.gov.  All six eLearning courses must be completed before enrolling in and completing the final course. Excluding the final course, the courses do not have to be taken in order, and may each be taken separately without completing the series. Learn more about training offered by the State Personnel Office on our website at: https://www.spo.state.nm.us/learning-development/ or email us with questions at learning.development@spo.nm.gov.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email learning.development@spo.nm.gov.

Links: Register on ELM

CLASS SIZE LIMITED TO 30 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-2082-

This course is mandatory within 90 days of entry into a supervisory position, with a required refresher every three years.

Conducting Performance Evaluations (CPE) helps managers and supervisors learn to implement the Employee Evaluation Cycle, write goals that promote employee growth and development, and rate employee performance.  The Employee Evaluation process is more than a mandatory review of performance; it’s an opportunity for you to ensure the success of every member of your team and the mission you serve. The hybrid CPE course is intended to support you in that effort. New Mexico State Personnel Board rule 1.7.9.9 requires the CPE course within 90 days of appointment as a supervisor or manager, but attendance is encouraged for any manager or supervisor who might benefit from the course. Registration required.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM

Customer Service Excellence (CSE) Program Final Workshop

Class code SoNM-1799-

CLASS SIZE LIMITED TO 30 PARTICIPANTS TO ALLOW FOR INTERACTIVITY.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Customer Service Excellence (CSE) Program Final Workshop

The final, instructor-facilitated course in the Customer Service Excellence (CSE) Program will provide you with opportunities to practice and apply skills learned in the prerequisite six eLearning courses through scenarios, role play, and small-group discussion.  Following completion of the final course, you will receive a certificate of completion of the Customer Service Excellence Series.

You can view class listings and register directly using the Enterprise Learning Management (ELM) system at https://elm.share.nm.gov/.  All six eLearning courses must be completed before enrolling in and completing the final course. Excluding the final course, the courses do not have to be taken in order, and may each be taken separately without completing the series. Learn more about training offered by the State Personnel Office on our website at: https://www.spo.state.nm.us/learning-development/, or email us with questions at Learning.Development@spo.nm.gov.

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel training, please email Learning.Development@spo.nm.gov.

Link to register: Register on ELM

This class will be split into two half-days: Feb. 4 & 5, 2026, 8:30 AM – 12 noon both days. You must attend both sessions.

*This class is delivered remotely using the Zoom virtual meeting platform.  Zoom link will be shared with enrolled employees.

Class Code: SoNM-1720-

This is the capstone course for the Essentials of Supervision and Management (ESM) program that covers key supervisory and managerial competencies. All ten eLearning modules and the hybrid “Conducting Performance Evaluations” course must be completed before enrolling in this capstone course. This class is a highly interactive opportunity to review, apply, and practice the learning from the eLearning modules through discussion, role-play, and small-group breakouts to work on scenarios.  Following completion of this course, participants will receive a Essentials of Supervision and Management program completion certificate.

Please note: You must complete the following ESM program courses prior to enrolling in this course:

If you are an individual with a disability who is in need of an accommodation to participate in a State Personnel Office training, please email Learning.Development@spo.nm.gov.

Links: Register on ELM